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Triad Credit Request Process

At Triad, we take pride in shipping premium-quality tropicals, each order undergoing multiple quality checks before it leaves our facility.

However, we recognize that issues can occasionally arise. When they do, we aim to offer the most efficient and transparent crediting process in the industry.

Here’s how to submit a credit request:

1. You’ll receive an email with a link to our Customer Feedback Form.

2. On that form:

   • Rate any problematic plants below 3 stars

   • Briefly explain the issue and tell us the credit amount you would like.

   • Upload clear photos of the affected plants

3. Submit the completed form

We aim to review and process all claims within 7 days of receiving the form.

Important:
All credit claims must be submitted within 2 days of receiving your plants. Claims submitted after this window may not be eligible for credit.

Hi, I’m Alexandra—here to help you source the right plants for your business and ensure every order meets your customers' expectations.

Every plant we offer meets our quality standards — but Triad’s Choice plants go a step further. These are the varieties we’ve seen perform time and again, sourced from growers we trust and backed by our own experience. They look great, sell fast, and hold up beautifully. If you're looking for plants you can count on, start here.

Rare Finds for Discerning Collectors

At Triad Plants, our Wholesale Tropical Plantscollection includes an exclusive Rare & Unique section with over 240 hard-to-find varieties sourced from premier nurseries across Florida. These aren’t your run-of-the-mill greenery—think variegated marvels, exotic foliage patterns, and stunning botanical rarities designed to elevate any collection.

Highlights include the coveted Philodendron Gloriosum Variegated, a heart-leaf beauty offered in petite sizes, perfect for collectors seeking dramatic foliage in a compact form. Enthusiasts will also appreciate the Philodendron Melanochrysum, known for its velvety leaves and rich textures—plants that stand apart both visually and botanically. For those chasing broader rarity, species within our Rare Plant Promo—such as Monstera and Hoya—offer distinctive variegation patterns not commonly seen in mainstream collections.

Elevate Your Collection with Triad

Whether you’re curating for retail displays, botanic showcases, or personal pride, Triad’s rare plants deliver both exclusivity and quality. With no minimum orders and access to rare species often reserved for large-nursery wholesalers, you can build a standout collection—even as a smaller-scale buyer.

Ready to discover your next centerpiece? Browse our Rare & Unique Tropical Plants today and enhance your space with specimens that truly stand apart.

Discover low-maintenance tropicals like Aglaonema “Silver Bay,” Alocasia “White Fusion,” and Philodendron Micans—striking plants that sell fast and are available at Triad Plants.

Meet Sam Evans - A Customer Experience manager with a passion for plants.

Elevate Your Space with Triad Plants - The Largest Premium Houseplant Collection Nationwide.

create your account here

This is your last chance to ship and receive plants via Triad Logistics before Mother's Day! 

Check out our tropical plants shade house virtual tour:
https://youtu.be/utQaUcuYZA0